Customer Success Center Redesign
Customers arrived with a question and had to navigate a growing ecosystem to answer it. I reshaped the information architecture around what they came to do.
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Customer Success Center Design System
One platform had started to feel like several. A shared foundation of tokens, components, and a custom illustration system gave the CSC one voice again.
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Partner Portal Redesign
Long tables of links became layered pathways and a searchable catalog, built for both the partner returning for one file and the partner asking where to start.
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Professional Services Experience Redesign
A dozen service names, overlapping offers, and no way to compare them. I reorganized the portfolio around the moments customers recognized in their own work.
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East Side Pot Shop Rainbow Factory
A shared knowledge system for a community ceramics studio, so members stop repeating each other's glaze tests and start building a collective archive.
View case studyFrom the studio
Ceramics and UX design have become deeply connected parts of my creative practice. Moving between them continually shifts my perspective, and I’ve found that both are grounded in curiosity, iteration, and thoughtful problem-solving.
Whether I’m working with the physical properties of clay or the needs of the people I’m designing for, each practice asks me to work within constraints, explore the relationship between form and function, and use those limitations as opportunities to create something intentional and meaningful.
